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{"xsrfToken":"5389a7371b82851a605761bf625835b2cceb47c9_lout","branding":{"id":"4","key":"os","name":"squish","portalBaseUrl":"/servicedesk/customer/portal/4","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/4/1"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/b852d440-6c92-4a4b-8fb0-440e2f1fe8e7/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1ZjhiNjM2NC02MThlLTQyZDgtYTc5ZC1iYTEzZmNkMDFjN2YiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmI4NTJkNDQwLTZjOTItNGE0Yi04ZmIwLTQ0MGUyZjFmZThlNyI6WyJyZWFkIl19LCJleHAiOjE3NzExMzM1NjAsIm5iZiI6MTc3MTEzMjk2MH0.kIPJOV8mJXCbncc0jVFk3XV54qnZzEEgwTEypglm-XA&client=5f8b6364-618e-42d8-a79d-ba13fcd01c7f&mode=fit","logoId":"b852d440-6c92-4a4b-8fb0-440e2f1fe8e7","isLogoAvailable":true,"helpCenterTitle":"Welcome to onCourse customer support","sharedPortalName":"Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"fi-FI":{"localeDisplayName":"Finnish (Finland)"},"uk-UA":{"localeDisplayName":"Ukrainian (Ukraine)"},"en-US":{"localeDisplayName":"English (United States)"},"no-NO":{"localeDisplayName":"Norwegian (Norway)"},"zh-CN":{"localeDisplayName":"Chinese (China)"},"is-IS":{"localeDisplayName":"Icelandic (Iceland)"},"nl-NL":{"localeDisplayName":"Dutch (Netherlands)"},"cs-CZ":{"localeDisplayName":"Czech (Czechia)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"},"hu-HU":{"localeDisplayName":"Hungarian (Hungary)"},"de-DE":{"localeDisplayName":"German (Germany)"},"ko-KR":{"localeDisplayName":"Korean (South Korea)"},"pt-BR":{"localeDisplayName":"Portuguese (Brazil)"},"sk-SK":{"localeDisplayName":"Slovak (Slovakia)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"it-IT":{"localeDisplayName":"Italian (Italy)"},"ru-RU":{"localeDisplayName":"Russian (Russia)"},"pl-PL":{"localeDisplayName":"Polish (Poland)"},"pt-PT":{"localeDisplayName":"Portuguese (Portugal)"},"ro-RO":{"localeDisplayName":"Romanian (Romania)"},"sv-SE":{"localeDisplayName":"Swedish (Sweden)"},"da-DK":{"localeDisplayName":"Danish (Denmark)"},"et-EE":{"localeDisplayName":"Estonian (Estonia)"},"fr-FR":{"localeDisplayName":"French (France)"},"vi-VN":{"localeDisplayName":"Vietnamese (Vietnam)"},"en-GB":{"helpCenterTitle":"Welcome to onCourse customer support","sharedPortalName":"Support","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-GB","portalThemeColor":"#cd7d21","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1ZjhiNjM2NC02MThlLTQyZDgtYTc5ZC1iYTEzZmNkMDFjN2YiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NzExMzM1NjAsIm5iZiI6MTc3MTEzMjk2MH0.tkbswpuTjvYMXdVapCxBqGv59P8SAZW6MnfI3sF0nQ0&client=5f8b6364-618e-42d8-a79d-ba13fcd01c7f&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":true,"isBannerAvailable":true,"topBarColor":"#434ea1","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"4","key":"os","projectId":10006,"serviceDeskId":4,"name":"squish","description":"<p>All onCourse product user guides are available on the <a href=\"https://www.ish.com.au/support\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">ish support page</a></p>","portalBaseUrl":"/servicedesk/customer/portal/4","reqTypes":[{"id":"121","name":"Billing or payment problem","descriptionHtml":"<p>Having trouble making a payment? 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Log it here.</p>","icon":10539,"iconUrl":"https://ish-group.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[28],"key":""},{"id":"99","name":"Access problem","descriptionHtml":"","callToAction":"Access problem","introHtml":"<p>You can't log in to onCourse</p>","icon":10539,"iconUrl":"https://ish-group.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[],"key":""},{"id":"120","name":"Customisation and data collection","descriptionHtml":"<p>Check out the user guide for <a href=\"https://www.ish.com.au/s/onCourse/doc/latest/manual/dataCollection.html\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">data collection</a> before logging your task</p>","callToAction":"Customisation and data collection","introHtml":"<p>Need assistance customising onCourse or creating data collection forms? 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